Ola Hyperservice officially announced; Key spare parts made available in Phase 1 via Ola app and website

Yesterday, Ola Electric announced the expansion of its Hyperservice initiative into an open platform, making its diagnostic tools, training modules, manuals, and genuine spare parts accessible to independent areas, mechanics, and fleet operators across India.

An open platform redefining EV service in India. With Ola Hyper service, every rider and workshop now gets connected to genuine Ola parts at clear pricing.

Check it out here: https://t.co/W9l2ue2fFv pic.twitter.com/XWeBjkZ6f0

— Ola Electric (@OlaElectric) October 27, 2025

Phase 1 has been made live, which focuses on making key spare parts available directly on the Ola app and website. This move will allow genuine parts to be purchased without intermediaries and affect 1 million Ola customers who will now have greater flexibility in choosing where to service their electric vehicles.

Subsequent phases during the quarter will introduce access to diagnostic tools and technician certification programs, allowing mechanics to become trained and certified on Ola vehicles independently. The direct-to-consumer model is expected to drive increased volume through Ola’s supply chain and reduce dependency on traditional dealer networks.

Ola’s Hyperservice platform is said to enhance convenience, reduce servicing costs, and build trust by offering complete transparency in parts and pricing. Meanwhile, the initiative opens new opportunities for India’s garage ecosystem. The service initiative also forms a key pillar of the company’s broader India Inside strategy.

Stay tuned with The Tech Outlook for more latest updates.