On its 74th Foundation Day, the Employees’ Provident Fund Organisation (EPFO) has launched its new WhatsApp service, allowing users to access key PF account details directly through chat. With the launch of this new service, some users have already started reporting issues with an OTP not being sent while trying to access the service via the platform.
Read more about this latest update below.
EPFO WhatsApp Service – Features and Reported Issue
The newly-launched service allows EPF subscribers to check their PF balance, view their latest five transactions, and access passbook information through WhatsApp by simply sending “Hi” from their registered mobile number to +91 8796441800 and then selecting the required service from the available options.
On the same announcement post on X, some users have shared that the service was unable to send an OTP and displayed an error message, “⚠️ We’re unable to send the OTP right now. Please try again after some time.” This means that this newly launched service might not be working for some users; however, it could be possible that, due to network issues, the OTP’s weren’t being sent. Either way, no official details have been released on whether this issue is limited to a few users or is widespread.
Stay tuned for more updates!
