Happy Uc Year: Why Many Businesses Could Benefit From Implementing Unified Communications In 2023

Unified Communications is one of the best ways to make your business competitive and to streamline your day-to-day technology processes. Its ability to offer many communication options such as video, voice calling, and messaging all in one place via cloud technology ensures a highly efficient communications network.

Here are just some of the reasons your company could benefit from using a unified communications system this year.

Helps to slim down your IT system and processes

In an office that doesn’t use a unified communications system, everything operates separately. This means that if something goes wrong, you have multiple providers to have to contact. 

However, if you have a unified communications system and there are any issues, then you know exactly who to turn to. For more information, you can check out this beginner’s guide to unified communications: (https://www.gamma.co.uk/resources/blog/beginners-guides-to-uc-what-is-unified-communications/).

Your productivity will most likely increase

Unified communications offers telephone calls, video calls, team chats, screen sharing, messaging services, and so much more. This means your employees can meet all their communications needs in one place and don’t have to swap from one device or program to another. 

This saves your workers time, meaning they can be more productive and do more tasks in their day. 

It can ensure your remote teams are working well and feel included

Unified Communications can offer file sharing, video calling, screen sharing, video conferencing, telephony options, and messaging features all in one place. This means that providing you have internet access, it can feel almost like you’re still in the office. 

According to an article in Forbes, since the pandemic occurred there has been a great increase in people using unified communication systems.  And you can see why! If you have remote teams working from home or people who work on a hybrid model, a unified communications system is ideal for helping to ensure they keep connected and feel part of your team. 

It can provide cost saving opportunities

If you have different providers for different services, you will probably wind up paying a lot more and may even pay for some services twice.  However, if you have only one provider, none of these issues exist. 

Making all communication services available in one place also means that remote workers can easily get in touch with the office. 

Your customer service will improve

With hosted telephony that operates through a cloud service, it means you can take your customers’ calls anywhere – even when you’re out of the office. Emails and messages can also be easily collected anywhere, at any time. 

Unified communications helps with your cyberscurity

The more communication services you use, the more data you will process and store from these different platforms. This means that if there is a data breach, a criminal is likely to get a lot of sensitive information.

Unified communications uses a cloud based storage system, meaning that this data is stored off-site, in your provider’s cloud storage, so you will know data will be secure. 

As you can see, there are so many different reasons to consider a unified communications system for your business. Unified communications is also growing in popularity by the day, so if you wish to stay at the front of your industry, then this is definitely a way of jumping in front of your competitors.