Reliance Jio Introduces Spam Call and SMS Blocking Feature via MyJio App
Spam calls and fake SMS continue to plague millions of mobile users in India, causing frustration and posing risks of fraud. While the Telecom Regulatory Authority of India (TRAI) has mandated stricter measures, including mandatory traceability for promotional messages starting 1st December, Reliance Jio has taken an early step by enhancing its MyJio app with a feature to block unwanted calls and messages.
This feature provides Jio users with a straightforward way to avoid promotional spam and fraudulent communications, ensuring a smoother mobile experience.
How the MyJio App Helps
The updated MyJio app offers options to block spam while allowing essential messages like OTPs or important updates to get through. Users can choose to:
- Fully block spam communication: Stop all promotional calls and messages.
- Customise preferences: Select specific categories of communication to block or allow.
To access this feature, users can enable the Do Not Disturb (DND) setting in the app by following these steps:
- Open the MyJio app and tap on the More menu.
- Navigate to Service Settings and select Do Not Disturb.
- Choose either Full Block or a tailored option to filter communications.
The importance of such features is underscored by the increasing sophistication of scams. For instance, a recent case involved a 78-year-old doctor who was nearly duped out of ₹30 lakh after receiving a phishing call. Fortunately, an alert State Bank of India (SBI) employee recognised the scam and intervened, preventing the doctor from transferring the amount.
