OnePlus may Compensate 12R Smartphone Buyers Over the Unexpected Storage Issue

OnePlus, the Chinese consumer electronics manufacturer, unveiled the rebranded version of the Ace 3 smartphone – the 12R device last month(23rd January 2024) in India, and it was made available for purchase in the Indian market early this month(6th February 2024).

An unexpected issue has occurred as OnePlus failed to inform the correct storage details of the 12R model. The brand is now revealed to be planning on making an attempt to compensate its customers over the matter.

Read more about it below.

OnePlus 12R – Storage Issue and Compensation

The OnePlus 12R smartphone was introduced for the brand’s Indian customers with two storage options – 8GB/128GB and 16GB/256GB, at respective prices of Rs. 39,999 and Rs. 45,999. Initially, the official website of OnePlus had mentioned the 8GB/128GB variant to support UFS 3.1, whereas the 16GB/256GB variant to have the UFS 4.0 storage. However, later it was understood that both the storage variants have the same UFS 3.1 storage itself.

OnePlus made the necessary changes afterwards, but by the time many customers had already purchased the 12R 16GB/256GB device paying an extra Rs. 6,000 for the UFS 4.0 storage support. The brand has apologized for the mistake in communication, and has added that the UFS 3.1 will still offer fast performance as on the previous 11 series devices.

OnePlus 12R - Storage Issue - 1

Even after this, the brand has been receiving a lot of inquiries via their support. To compensate for the loss caused for their 12R 16GB/256GB model customers, the brand will be taking the needed actions and will be providing the required compensation. It will be announced two days later, on the 15th of February 2024.

OnePlus 12R - Storage Issue - 2

Via.

Check out the specifications of the OnePlus 12R device below.

OnePlus 12R – Specifications

General

Dimensions 163.3 x 75.3 x 8.8 mm
Weight 207 gm

Connectivity

Network Connectivity 2G, 3G, 4G, and 5G
Wi-Fi Yes, Wi-Fi 802.11 a/b/g/n/ac/6/7 with Dual Band Support
Bluetooth Yes, Version 5.3
NFC Yes

Processor

Chipset Qualcomm Snapdragon 8 Gen 2 (4 nm) Chipset
Primary Clock Speed 3.20 GHz
Operating System Android 14 based OxygenOS 14
GPU Adreno 740

Storage

Storage Options 8GB/128GB and 16GB/256GB

Display

Display Type LTPO4 AMOLED Display
Screen Size 6.78”
Screen Resolution 1264 x 2780 pixels
Refresh Rate 120Hz

Camera

Rear Camera 50MP(Main) + 8MP(Ultrawide) + 2MP(Macro) Dual Camera Setup
Front Camera 16MP

Sensors

Fingerprint Sensor Yes, Under-Display, Optical Fingerprint Sensor
Accelerometer Yes
Proximity Sensor Yes
Gyroscope Yes
Barometer No
Compass Yes
Color Spectrum Yes

Battery

Battery Backup 5500 mAh
Charging Features 100W Wired Fast Charging Feature

Colors

Color Variants Iron Gray and Cool Blue



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