New regulations are to be implemented by social networks and other web services across India as set up by the government, particularly “significant social media” companies with large user bases, like Facebook and Twitter.
India’s Ministry of Electronics and Information Technology (MEITY) announced these rules. The ministry requires social media companies to establish a “grievance redressal mechanism” for users that will include official “grievance officers” who acknowledge complaints within 24 hours and resolve them within 15 days. The ministry suggests that these companies must appoint India-based officials who will work with law enforcement and will work up to publish a monthly report on their activity moderation.
The social media and other apps services must also remove nudity and sexually explicit content within 24 hours of a user flagging it.
Guidelines for Social Media Platforms
A Grievance redressal mechanism should be developed and there should be a Grievance Redressal Officer
Should be registered within 24 hours and disposed in 15 days: Union Minister @rsprasad#ResponsibleFreedom #OTTGuideline pic.twitter.com/8A0DQycQqe
— PIB India (@PIB_India) February 25, 2021
