A New Feature Will Allow HDFC Bank’s Senior Citizen Users in Gurugram and Faridabad to Have a “Double OTP System” for Added Protection

In the wake of the rising number of online and financial scams targeting senior citizens in India, HDFC Bank has now introduced a new “Double OTP System” feature. Via a post shared by Haryana Police’s official X handle, this latest initiative has now been announced.

Read more about it below.

Notably, this new feature is currently being introduced as a pilot program for HDFC Bank account holders aged 60 years and above in the Gurugram and Panchkula areas. With this latest feature, senior citizens will now be able to add a second trusted phone number, which could belong to a family member as well.

Coming to how this feature works, earlier only the account holder used to receive the OTP on their registered device. However, with this new Double OTP System, both the registered device and the added trusted number will receive the OTP during an online transaction. The transaction would only be successful if both OTPs are entered.

This would play a crucial role in preventing cyber fraud cases targeting senior citizens, while also adding an extra layer of security during online transactions. As stated above, those eligible and interested in registering for this feature may contact their respective HDFC Bank branch for the same.

Stay tuned for more updates!